Hello,
I'm currently facing issues with one of our job in chronoscan
I have configured last year a job to send our invoices directly from chronoscan, from a MS365 email account
It has worked for the past months, then it started to become unstable, sometimes exporting, sometimes returning an error
To fully export the batch I had to export it multiple times until every document has been sent
And now since 3 days, it just won't work anymore
I could give you the export log if needed
Here is the error returned (I had to blur email addresses for security reason)
Code:
<out OutStatus="0" OutOutput="SMTP:smtp.office365.com/o*****@i******.com/r********@d********r.com/IMEx-DTP SA - Facture/Rechnung : 22073219 - ICC Industry Com. Cons. AG" OutDetails="Échec d'envoi du courrier. - System.IO.IOException: Impossible de lire les données de la connexion de transport : net_io_connectionclosed. à System.Net.Mail.SmtpReplyReaderFactory.ProcessRead(Byte[] buffer, Int32 offset, Int32 read, Boolean readLine) à System.Net.Mail.SmtpReplyReaderFactory.ReadLines(SmtpReplyReader caller, Boolean oneLine) à System.Net.Mail.SmtpReplyReaderFactory.ReadLine(SmtpReplyReader caller) à System.Net.Mail.CheckCommand.Send(SmtpConnection conn, String& response) à System.Net.Mail.MailCommand.Send(SmtpConnection conn, Byte[] command, MailAddress from, Boolean allowUnicode) à System.Net.Mail.SmtpTransport.SendMail(MailAddress sender, MailAddressCollection recipients, String deliveryNotify, Boolean allowUnicode, SmtpFailedRecipientException& exception) à System.Net.Mail.SmtpClient.Send(MailMessage message)"/>
Code:
<moduledetails>
<detail DetailsValue="12" DetailsName="Count"/>
<detail DetailsValue="smtp.office365.com" DetailsName="strSMTPserver"/>
<detail DetailsValue="587" DetailsName="strSMTPport"/>
<detail DetailsValue="j*********@i*******.com" DetailsName="strSMTPUser"/>
<detail DetailsValue="*******" DetailsName="strSMTPPassword"/>
<detail DetailsValue="true" DetailsName="strSMTPssl"/>
<detail DetailsValue="180" DetailsName="strSMTPtimeout"/>
<detail DetailsValue="o****@i*****.com" DetailsName="strMsgFrom"/>
<detail DetailsValue="%docfield.EMAIL%" DetailsName="strMsgTo"/>
<detail DetailsValue="" DetailsName="strMsgCC"/>
<detail DetailsValue="g******@i******.com" DetailsName="strMsgBCC"/>
<detail DetailsValue="IMEx-DTP SA - Facture/Rechnung : %docfield.Barcode Reading% - %docfield.sysval_lookup_srcv_1_CLIENTNAME%" DetailsName="strMsgSubject"/>
<detail DetailsValue="<html>*******</html>" DetailsName="strMsgBody"/>
<detail DetailsValue="%docfield.Barcode Reading%.pdf" DetailsName="strMsgAttachmentFilename"/>
<detail DetailsValue="" DetailsName="strMsgAdditioalAttachment"/>
<detail DetailsValue="true" DetailsName="strMsgUseHtml"/>
</moduledetails>
Looking forward your answer, thank you in advance,
Best regards,
Jeremy
